Here's Part 2 of the condensed version of the arguments supporting giving face-to-face communication more attention. They are extracted from Real Conversation - the most powerful business tool your organization will ever use, my presentation at the recent Ragan Corporate Communications Conference.
Brain scientists speak: "Humans have to talk!"
Developments in neuroscience are showing us that conversation has tangible physical effects on us as human beings.
In an era where people are paid to think, it’s probably no coincidence that there’s a lot of research examining how our brains work. Using new tools, graduate students everywhere are hooking folks up to functional MRIs to see which parts of their brains light up when they do or think about various things.
There’s evidence that we’re genetically “hardwired” to communicate face-to-face. Moreover, we actually need the company of other humans. It keeps us human.